Returns & Refunds Policy

We want you to love your results, but if you are not completely satisfied with your Medik8 purchase, you can return your items within 30 days of receipt for a full refund. Please ensure products are in their original packaging and meet our quality safety standards for processing.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Products

Securely package your Medik8 formulas in their original boxes to prevent damage during transit.

3

Ship to Medik8

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our laboratory team inspects the return, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing